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Here's the Legal stuff

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It is important that you read this section of our Privacy Notice so you are aware of how we are collecting or processing personal data about you which complies with the General Data Protection Regulation (GDPR).

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications).

 

How do we collect information?

 

When you book in a session, event, birthday party request or contact us on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services we provide.

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional offers.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  6. We will not sell your data for the purpose of marketing to Third Parties.

 

How do we store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

How do we communicate with your site visitors?

 

We may contact you to notify you regarding your booking to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Believe and Be, or as otherwise necessary to contact you to enforce our User Agreement and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages.

 

How can I  withdraw my consent / personal information?

 

If you don’t want us to process your data anymore, please contact us at hello@believeandbe.co.uk

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@believeandbe.co.uk

If you wish to raise a complaint about how your data is being handled, in accordance with the law you can contact the Information Commissioners Office (ICO) 

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