FREQUENTLY ASKED QUESTIONS

Can I bring my pushchair to the centre?

There is limited space available in the centre to store pushchairs, wherever possible if you could avoid bringing them we would be grateful. However we are aware this is not always possible and will do our best to accommodate you.

Do you have wheelchair access?

We have converted a very old building to use for our centre, it is with regret we have been unable to accomodate wheelchair users.

Can I cancel a session and get a refund?

We do not offer refunds but will change the date and time of your session if given 24 hours notice.

Do I have to pre-book?

Pre-booking is advisable to ensure we have space available to accommodate you. We are limited in the amount of people we can fit into one session. You are however welcome to arrive at the beginning of a session and if there are spaces available we will book you in.

Can I arrive at any time throughout the day?

We operate 90 minute sessions throughout the day, you’re welcome to arrive late for a session however you would be expected to leave at the end of that session. We need space in between sessions to tidy and prepare for the next people arriving.

What is your age range?

We are aimed at 0 to 7 year olds. If your child is older and would enjoy the role play experience they are however welcome to come and play.

Do you take card payments?

Yes we accept all major credit and debit cards.

Can I have my childs party at Believe & Be?

Yes, we offer parties. Please contact us for more information.

Do you serve food?

Yes we offer a selection of hot and cold snacks and drinks.

39 Medomsley Road,
Consett,
County Durham,
DH8 5HE
 
tel: 01207 437670
Opening times

Monday  - Saturday

9.30 - 11.00,  11.30 – 1.00,  1.30 – 3.00

Sunday

Closed

 

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